Get Well Urgent Care Of Roseville

This place is professional and the nurses were very kind in taken care patients. My Daughter and Son in law suggested this place,they said that was very nice people here. The doctor was very good and helped me out with my systems. I ended up with the Flu. Thank you I will recommend this place to others in the neighborhood. The only complaint I would have orcould suggested is mask for people sick and kleenex for them. The toilet paper is rough on the nose. 😆

The nurse Eddie, i believe he said his name was , was extremely kind and made me feel comfortable even though i was a bit nervous. blood work was quick and easy for him! it didn’t hurt me one bit. i appreciate how kind all the staff was

I went in for back pain. I saw a Doctor named Melissa she was very compassionate to my issues and very professional. My experience was awesome overall I would recommend her to anyone I know. And I will be returning if I have anymore medical needs. Amazing service.

My daughter was sick (9/24/24) needed to be seen. She was crying in pain her ear drum burst. I was told by the receptionist that they no longer accept her insurance. I said ok.. can you please call emergency because my daughter needs to be seen. EMS comes takes my daughter blood pressure(normal)and heart rate(high). They ask me what do I want to do since I didn’t want to pay for her to be seen at urgent care, I told him why should I have to pay with she has two different type of insurance. I ask them to take me to the hospital. My daughter ear has green stuff coming out. They call another urgent care that accepts her insurance. Because they didn’t want me to pay a EMS bill.. I never experience something like this. I will never return to this place. What happened to patient rights.

I came in for an incident that happened at my work, all the staff were very friendly and calmed my nerves down. the doc i saw explained everything very well and was understanding and reassuring me. huge thank you to the sweet lady that held my hand when i got my blood drawn, and huge thank you to the sweet lady that took my blood. i received fruit snacks and a water, i came in nervous and i left relieved and confident. 10/10 recommend!

We use this urgent care all of the time and have never had any issues! The staff is good and the doctors are knowledgeable. Dr. Kelsey is awesome and super kind, we really like her a lot! I would definitely recommend anyone here who needs to see a doctor quickly. Their hours are great too!

I went shortly after opening and was in and out in 20 minutes, granted I already knew it was an ear infection and just needed a prescription so there weren’t any tests run. PA Kelsey was very nice and made sure to double check my allergies with me before prescribing my antibiotics since I have several medication allergies. I was in a lot of pain so it was a relief how quick, easy, and professional the experience was.

Love going here fast easy and very caring staff. Doesn’t matter which doctor you see they are all great. Even brought my mother in to be seen and the dr recommended the Er just to be safe and thankfully they did because what we thought was an infection in her leg and respiratory infection turned out to be fluid around heart and in lungs and a bad infection in her leg. I’m so grateful they sent us to the Er. Dr. Kelsey (may be spelled wrong I apologize) and Melissa are the best! Anytime I’m sick or hurt I go here because they make you feel comfortable and give the best care. Def recommend 10/10

The people at GetWell Urgent Care are amazing. I don’t have conventional insurance and the office visit is extremely affordable. They also recommended a pharmacy to me that I got four medications for the price one would’ve cost me for one at a corporate pharmacy. The nurse even did a warm handoff to me at the pharmacy. Where do they do that! The wait time isn’t long. They’re very respectful.

Great facility and clean. Wait was a little long but only one doctor and thats to be expected. The doctor made sure to get the best X-rays to figure out my foot pain. I had a broken toe and was pleased they re-did one of the X-rays to make sure.

They were very accommodating and professional. Im in that weird period between old job insurance and new job insurance, so they were able to keep me informed of cost as the appointment went along. Also, they calmed the general anxiety of something being off but not enough of an issue to go to the ER. Its my go to UC and I plan to keep it thay way.

They care about getting you better at Roseville Urgent Care. You are not just a number here. The Doctor said before we left,. “I hope you feel better”

Swift and easy barely painless came in to get some stitches got five of them in and out within an hour great nurses great doctors. Sometimes people just got to realize that theyre only one person and to be patient dont always be in such a rush. Youre not getting anywhere that youve already been to quicker.

I have been going to Roseville Urgent Care for a few years now. I have some recurring health issues and could go to places decided by location. But, the Staff here are awesome and care about your well being. Dr Samantha and her team are professional and personable. I would definitely recommend the experience in your time of need.

The MA that was working, has the absolute worst attitude! She was nasty right from the start, and it only got worse as the visit continued. Hell, she didn’t even listen to the PA orders to give my child a medicine. She does not belong in the healthcare system. Well, maybe cleaning out piss pots, and poop off the backside of ppl! I will never bring my kids here again. The PA that saw my daughter is the only reason for the stars I gave. Also, not a very nice looking center. You can tell money does not go back in to the office. Run-down. That was our first time at that office, and is the last!

Friendly and caring staff. Always in and out in a reasonable time. My family and I have been going here for years when our primary care doctors are booked or closed.

I absolutely will not go anywhere else. Melissa is the absolute best! She tells you directly what she thinks and doesnt sugar coat anything. I was very sick and it was Easter the next day. (I was trying to get out of a shot since I hate them.) She expressed how sick I was and how the shot would help, and she said you go to the 24 hr and get your meds TONIGHT, or you get this shot right now, and be done with it. I didnt even realize I was that ill. She meant business. And I am stubborn! I listened. She loves helping people. Samantha is amazing as well! Beautiful heart, and patient, understanding. Recommend seeing them both! Youre In and out and not sitting around.

Im very impressed with the professionalism of this urgent care. Also the very kind and caring nurses and staff. Melissa was very helpful and knowledgeable and honest. Its hard to find this kind of care and Friendlines at other places. Very highly recommended.

Luckily they were not busy. I arrived for my appointment and was told they are having issues with the online portion so my registration did not transfer either. Nurse practitioner was nice and professional.

When I went in there, I had to have blood work done and Miyonna took great care of me. She was so nice she made me feel very comfortable. She was patient with me even with me being terrified of needles.

Best urgent care around!! Fast and efficient! We have been here many times, but today my daugther broke out in hives and they had such a quick response and full of knowledge deffinitly put me as a parent at ease! So thankful for this staff at this Urgent Care!

Very nice and professional staff. Great doctor. He explained symptoms and side effects to my prescriptions. Thank you for getting me back on track!

MELISSA IS SUCH A GREAT DOCTOR.. MY CHILDREN HUNTER AND NEVAEH JUST ADORES HER. SHE IS A GREAT LISTENER. STAFF IS ALWAYS NICE AND FRIENDLY WHEN WE VISIT HER AS WELL AS THE OTHER DOCTORS. THEY ALL MAKE MY CHILDREN AND MYSELF FEEL WELCOME.

Took my daughter here for a neck injury from her over stretching maybe 20 minutes ago- they were attentive and very diligent in her care and calmed her anxiety. The dr (the blonde) was VERY intelligent in caring for my child and I wouldn’t trust any other urgent care with my daughter. Beautiful work thankyou guys!

Kelsey is absolutely amazing! So nice and very informative. Thank you for everything, everytime. Also, the girls at the front desk are always nice and pleasant 😊

They were great. My son was sick and the visit was easy and the Dr and staff were fantastic!

This was the worst experience I’ve ever had at an urgent care facility! The staff was awful, we got shoved into a room that was labeled “Triage”, where two women, without any introduction abruptly barked at my daughter to get on the scale for a weight, practically shoved her into a chair by the bp machine, then swabbed her throat like she was angry about something else and was taking it out on my daughter! We waited over an hour to be seen, and when the PA came in to see us, she had gloves on from her previous patient and didn’t change them or even wash her hands before examining my daughter. I will never go back, and would suggest you think twice before going there yourself. It was generally dirty, but there were used tissues on the exam room floor!

I came in around 10pm on April 30th with my son and the nurse that took his vitals I can’t remember her name she was amazing and my son took to her so well which isn’t normal for him. she also went above and beyond with another sick kiddo in the waiting room. We had a great experience that night!

Dr Soni and the staff at the Roseville Urgent Care are absolutely amazing. Highly recommend. Unfortunately today though they were not able to send my presto the pharmacy due to new protocol

I do not like going to any Drs but if I have to I love coming to Get Well..the staff is awesome! And they get you in to be seen super fast..I love them!

Fast, understanding, and straight to the point. X-rays are always fast and the shots are painless. Feel more comfortable being seen here for minor injuries and sicknesses than at my PCP.

I believe its Get Well Urgent Care now. They have done a nice face lift on the place, looks really clean and modern. I often go here for rapid covid for out of country travel. For the past years the staff has been super courteous, quick and efficient. If there is a wait, its usually under 15 minutes from my experience. They take most insurances and staff seems really knowledgeable. Not sure why there are several comments saying the front desk staff are rude. Everyone there has always been extremely helpful and friendly. Then again when Im walking in, Im walking in with a smile and not an attitude unlike some of the people that Ive seen walk in.

Please if you’re in need of Urgent Care use this facility. Clean, professional and so nice and sweet. Never a long wait. That’s why the staff gets 5 stars

I had a very good office visit today . I am sure I will be felling well soon now that they found what was wrong with me and sent a prescription to my pharmacy. Thank you so much.

I had a great experience with Roseville Urgent Care. The staff were friendly and efficient, and I was seen promptly despite it being busy. The facility was clean and well-maintained. I will recommend this urgent care facility to others.

Dr. Soni always takes the time to assess your problem and make sure you leave in better standing than when you walked in. Not to mention his natural calming presence. Best EVER!!

Kelsey & Staff has excellent communication skills. Even though Mom likes her illness secrets, Im glad Kelsey took the time to explain — Moms low O2 levels, no hospital needed, and Covid Rapid Testing. Diagnosis in less than an hour with a prompt telephone call. With diagnosis, we were reminded of the treatment protocols — hydrated, rest and 10-day quarantine.Boss Lady (hangs out in Ukrainian Village, Chicago sometimes) promptly checked my #Covid #healthinsurance #coverage.Covid Testing was a simple tickle from the nose. Whoever said it was painful, its a hyperbole.No Wait may be misleading as humans easily show up at one moment. Clinic is less busy after 5 pm if you want to talk to someone, get some paperwork etc....the non-emergency stuff.

Its was the best fastest caring urgent care facility I have ever visited! I truly appreciate all the staff ⚕️ and their kindness 🙏🏽 God bless.

This is the only Urgent Care we will go to! They are fast and always very helpful no matter what we go for, from covid testing to ear infections.

They see people fast. Your never waiting long and the drs are nice and explain everything well thanks

Always friendly and fast. Staff explains prescriptions well and never had an issue there. Highly recommend if urgent care is what you need.

This was one of the best experiences I’ve had in a while. They were quick, efficient, and they listened to me and my concerns. I will be returning to this office.

I went to this urgent last night to get my child checked out. I would not recommend this urgent care. A lady with red braid hair was on Facetime the whole time I was in the office. Mind you she is breaking HIPPA by being on her phone facetime while obtain my information! So unprofessional!!

Very nice staff, they accommodated me very quickly and did more for me than my dermatologist did.

Prompt, friendly service. My family have been coming here for years and never a complaint. This is the only Urgent Care I go to

I was there last Thursday and she diagnosed me with Pneumonia. She sent a bunch of meds in for me to my pharmacy within 10 minutes after I left there. I had to go back in today bc I was done with my steroids and I’m still wheezing pretty bad. I saw a different PA today and she was just as good as the one I saw last Thursday. I think the whole staff there is great!! Even though they are really busy they make sure to do the best they can. Once you are in the back, they do a great job at making sure they help you as much as they can. I have been coming here for years. I highly recommend coming here instead of going to the ER if it’s not something to serious or life threatening.

Friendly staff. Great Drs who explained everything to me in “non medical” terms. Highly recommend!

This Getwell Urgent Care is always good,the Staff & The NPs are knowledgeable & kind& will get you the Medication you need!

The ladies here are all great 😃 and understanding they also are very fast not waiting for hrs to be seen this place rate #1 for me I recommend all in need to come here

Fast, friendly, efficient every time! When you’re miserable from being sick, they get you in and out quickly without sacrificing the level of patient care you receive! Thank you Dr Soni! This is why I’ve come back to see you for 15+ years

The staff was excellent and they would get 5 stars, but the office itself needs a good cleaning and some TLC. Other than it not appearing to be well kept, my experience was good.

Samantha made me feel like a priority at this urgent care when I was going through a concerning matter. She was very caring and prompt. It was great to know I could have my blood drawn there and she was very quick with reaching out to me with results. I appreciate all her help and her bedside manner.

Everyone was very friendly, helpful, professional and didn’t rush me or make me feel like I was wasting their time. I definitely recommend this clinic

I have been a patient there for over 10 years and so have my children. Always there we never turned away, always understanding. Even It was a minor issue that we thought was bigger. Staff is personally/medically best of the best . Fully equipped to do with any and everything. We have ibeen there over the last 10 years. Do not hesitate, if you need to make a visit, .You are very good hands

I been going here for years , always very polite and very well taken of me

Very friendly staff, nurses and doctor. Reasonable wait time for how busy they get. Best advice have your insurance card or cash/card and your ID/ drivers licence with you for first time patients. Tell them the exact symptoms so they can best help you and your needs. Always have had all around great service here!!

Usually I dont come here, because I never feel fully listened to, but today I really needed a chest x-ray done. The Dr was very thorough and nice. She listened to me did a chest x-ray and it was found I have pneumonia. She promptly gave me a breathing treatment, a shot of antibiotics, and prescribed me a heavier duty steroid on top of an inhaler, and cough syrup. She did not mess around knowing Im on an immunosuppressant. Im hoping all of this and my continued antibiotics Ill feel better ASAP. Definitely a good experience today. Thank you.

Great service all the time! Dr. Soni and the staff are always providing exceptional care!

The front desk staff are great! Dr Soni is amazing and I would love to make him my primary!

Doctors nurses and everybody were really nice there. I had a very good experience.

My Experience at Get Well Urgent Care Roseville was excellent. Front Dest staff, Triage Staff and Samantha Thomas was very professional, kind and caring.

Let me start off by saying this place isn’t the cleanliest if that’s what you’re looking for. Although that isn’t their fault as they are SO busy. BUT if you’re looking for nice staff, short waits, and a Dr. straight to the point this is the place. Went in this evening (I wish I would of gotten the names of the front desk and assistant/nursing staff). The woman at the front desk (curly hair) deals with A LOT but handles it all so well. The assistant/nurse (taller woman) just seemed to genuinely care. She knew exactly what it was the second she looked. The Dr. let me have my panic attack over a sore throat and consoled me. Just a nice group of people! Thank you!!-Andrea Fanella

Love this urgent care center it is so clean and the staff is so professional yet at the same time showing you so much care in every step they take .

I have been going since they opened that urgent care and Dr Sony is the best doctor around very caring. My experience today was great and I will keep coming. They help me with my problems.

They were quick, friendly and professional with us! Will be going back.

When checking in, I told the lady i wanted my prescription at CVS on Greater Mack. Then when leaving, I told them again, and they said they will change it. My prescription was sent to a walgreens not even close to where I told them. This also happened last time I came in and when my mom came in a different time. Thats three times. They cant get the pharmacy right!

Dr Melissa wound care Dr, excellent excellent quality service, I found new medical services helping my needs.Woman and fireman ambulance tech said, come here

The staff and Doctors are wonderful!!! They were extremely fast and friendly. I needed to be sent to ER for more extensive testing and the way they handled the situation was excellent. I was very calm and appreciative when I left and drove to ER.

MelissaMyaoniNinaAnd the dr with blonde hairThose ladies are so sweetBest experience at a urgen care ❤️

I wish I could give this place a zero, the recipionists that were there the day I went were unprofessional as hell, they sit there and gossip about patients its extremely uncomfortable, they arent approachable or polite, they make it so obvious when theyre talking about you. This is supposed to be a Healthcare setting? Unfortunately even though its convenient because its up the street from me, I wont be coming here anymore. The anxiety they cause you because of their bad attitudes is unbearable.

Very friendly and kind staff. They took care of me quickly and efficiently

The receptionist were not very welcoming holding there head up why they typed with one hand, but then we got to the back and it was fantastic very kind and welcoming they had us in and out in 20 minutes! My son even commented on how nice they were! I would recommend them 100%

My experience there was wonderful, I appreciate the good service. The kindness quick responds. and Fixing, me Amen

When I say best urgent care experience ever so fast and they are very nice

I had a really great experience today I went in because I had an ear infection. I didn’t have insurance so they helped me out with the price the cleaned out the wax in my ear. I can hear again also sent me to the pharmacy next to them and they were fast and discounted my prescriptions. I m so thankful!

The lady on the phone was rude, i go in and it seems very busy so i ask for a wait time, she was very rude and couldn’t even give me a simple estimation. Even if it wasn’t a truthful estimation no need for the attitude that you “cant do that”.Bother taking the drive out to the 19 mile location.

Never had a better experience. This urgent care was quick, kind, and attentive. Kelsey (our PA) especially made our visit worth while and ensured we were taken care of in the best manner possible. 5 stars all around!

I HIGHLEY RECCOMEND THIS PLACE,, I SAW DR DIANE, WHO IS VERY CONCERNED ABOUT GETTING ME TO LEAVE THERE HEALTHY ,AND TAKES GREAT MEASURES TO DO SO. I HAVE ALSO SEEN DR. KIM WHO AGAIN IS VERY CONCERNED ABOUT MY HEALTH,, I ALWAYS FEEL GREAT THAT IAM IN GREAT HANDS!!ANNETTE ANDERSEN

Always ALWAYS, on point and quick to get you right. Great place, and better employees. Dr Soni, is the man and so is Dr Saeed 😁

Amazing staff! Professional, Caring & Competent. From the moment I walked in the door I received the best service, from check-in to being released! Thank you Kelsey and team. This is my second time at the Urgent care. Similar experience the first time. Keep up the good work 👏🏻

I have been seen here several times. Staff is always friendly and courteous. NP Melissa has been my provider on multiple occasions and kind and knowledgeable and thoroughly explains everything. I have never had a bad experience. Have recommended to friends and family.

The wait was actually not bad at all. But the provider we saw was terrible. My daughter was borderline ear infection, her ear was “super angry” per the provider and she wanted my daughter to wait on any medication. I know my daughter well. She wasn’t trying to play a sick card or miss school and the provider was treating her like that was the case. My daughter was having pain.

I had paperwork that I needed filled out for leave from work; and I had dropped it off at the urgent care with the staff THREE DIFFERENT TIMES AND FAXED IT and they STILL never filled it out/contacted me to tell me anything was wrong/it needed attention. This place is just in over its head. The staff is rude and negligent. We went there because we knew the Covid tests come in quick. I now know other urgent care facilities where I can get way better care and the Covid tests come in quick and will be frequenting them if I need them instead.

The staff was very nice and courteous!!! Service was amazing and the office was clean and very welcoming!

We had a short wait. Everyone was very courteous and professional.

This is the only urgent care I use.Always friendly staff always get you in and out as best possible. And great and knowledgeable doctors.

They were very fast and everyone was so nice. I had gotten into poison ivy and poison oak.

Each person I encountered on today was very pleasant. I really liked the doctor I saw. I know its Urgent care but she didnt make it feel that way. It was something I needed. It was quick quality care.

Staff was professional clean office and the doctor makes you feel comfortable

Great experience. Efficient. Smooth operation. Was able to get in and out after experiencing some flu like symptoms. My physician assistant was caring, attentive, and recommended the best way for me to get back on my feet!

Absolutely, the best Urgent Care in the Area. They actually pick up the phone and you can talk to a real person. Thank you again. Then when you get there you get service that provides dignity and respect.

This is a top-notch, urgent care! You don’t have to wait long and they give excellent care! I highly recommend!!!

I had the pleasure of going to one of the best urgent cares on the east side the girls were so nice upfront Rachael is the best. Melissa is a great nurse practitioner. She listens to me and my complaints and is very knowledgeable and I will be coming back.

The staff were friendly and the doctor was caring and knowledgeable.

I will always give credit when I feel its due, and this place is no exception. From the minute we walked in the front door you can tell how clean the facility appeared to be. The front desk staff was super nice and helpful, there was no attitudes and no feeling like they didnt want to be there. I took my child here for a sports physical, from the time I signed in to the time we were walking out the door after seeing the doctor was 20 minutes. Now I understand this is not the normal for an urgent care or most urgent cares, but we were here first thing in the morning and I have nothing bad to say. The doctor was very nice as well. This is not my first time going here but it is definitely a few reasons why I continue to go back when needed.

Its okay but its always hot in there and the floor looks like it hasnt been swept in years

I usually have decent care when I go here. Today was another story. The front desk girl was very nice to me. There was one other person in the lobby ahead of me. I was called back within 6 minutes of walking in. A male nurse escorted me to triage and I sat down. The female triage nurse at the computer sniped at me and said ‘no, weight.’ I went to the scale. I was then seated and had my blood pressure taken and temp. Said just 2 other things to me. Didn’t seem interested as to why I was there, didn’t ask for symptoms or anything. I had my throat swabbed and was taken to a room. About 10 minutes pass and the male nurse comes back and says there was a mishap with my swab and needed a new one. He took it and I said ‘was that good?’ And was met with ‘I guess.’ And he left. The doctor came in, checked me out and sent me a script. I definitely felt like I was being rushed out the door. When I was leaving, there was a large food delivery for the employees. So it seems as I was getting in the way of their lunch.

Dr. soni was absolutely amazing so sweet and had the best bedside manner I’ve had in a long time from a dr! And he’s the cool dr that will give you a good solid fist bump 👊🏼🙌🏼

I have been coming here for many years and I always leave with answers and feeling better about my problem.

Took my son here he was having terrible cough, fever, sore throat ect and all they did is a COVID test. Absolutely trash! Had they did a throat swab we would have found out 2 days ago he has h1n1 type A and saved us an emergency room visit!!! Yall are lazy and horrible doctors. 😡😡😡😡😡😡

I was in and out very quickly. My at home Covid tests kept coming back negative, but I had horrible symptoms. So they tested me there and it came back positive. They wrote up a prescription for my worst symptoms and sent me on my way with a letter for work. All in all, I was there for maybe 30 mins. Everyone was professional and friendly.

I called them and asked if they tested toddlers for RSV and the receptionist put me on a quick hold and came back and said what is RSV we’ve never heard of that. How does an urgent care not know what rsv is? Needless to say I went elsewhere

Excellent service and wonderful experience as always. Melissa Is a great PA. She really help by diabetes go down from a 7 to a 6.4 in a month. I can’t thanks her enough. Not even by doctor help me like Melissa did. Rachael also helps me sending by records over. Thanks again

I had a pleasure of having Melissa as my nurse practitioner and she was extremely nice and compassionate. She made me feel better in a few days. I was recommended from a friend and I will refer all my friend to Roseville urgent care. Rachael was a big help also checking me in. I give them 5 *********

Our go to urgent care. This team always provides great care and friendly service. The wait time is never long and we seem to get right in and out which is important to us when youre not feeling well. Highly recommend!

Every time I need to visit this urgent care all the staff is absolutely wonderful! The nurses are so sweet and understanding to my daughter and her fears, they take the time to explain everything to her. Id definitely recommend this place to anyone

Very nice and professional. I got right in and back with no wait. I had to get X rays so the girls at the front desk kept my kids for me so I could. Then they came right in, wrapped my foot and I was out of there all in less than 30 min! All of the staff was very nice and accommodating! I will definitely return in the future when needed! Thanks Roseville Urgent Care!!!!

They were very accommodating and efficient. Didnt really have a long wait at all. Very thorough and professional. That is why they are my go to Urgent care

I cut my arm pretty good. But I waited almost a full day. My brother made me go in to get stitches. So we went and they were friendly and fast. They closed at 9pm and we got there a little after 8pm. And they had a few ppl waiting before me. I liked the staff and the doc who stitched me up did a great job! And we had a nice conversation while I watched my cut get stitched up! She really gave me the option to either not get them done and risk infection or get them done and make the odds of infection decrease. I didn’t have insurance so my brother paid. I just want to thank him and thank the staff and the lovely friendly doc that fixed me up. She made sure I was comfortable and not in any pain. Thanks for getting me in and out with my arm all better! Thanks!

Slim waiting time. Listens to every concern. Goes beyond. Highly recommended!!

My prescription got sent to the wrong location as I put the address on the paper when I filled it out

Edit: i cant review twice so heres my second 5 star review, i was in & out in less than a half hour this time on a saturday. this place puts the urgent in urgent care.i walked in at 11:18, its 11:55 as im writing this and walking out. on a MONDAY. thats unheard of! got me in & out so fast, got a needed antibiotic. will definitely be coming here for future urgent care visits

Efficient, as usual. Dr. Sony is a cheerful and a super doctor. He took care of my needs and then I left..very satisfied.

Here on 10/18 approx 7:15 pm arrival. In and out within 45 minutes for PCR and rapid. (20 of that was waiting for rapid results). I was very happy with the time efficiency. The girls at the front desk seemed a bit preoccupied on their phones and not extremely professional but, I wouldnt say they were rude. Overall not a pretty decent experience for going to urge care. I would utilize this business again if necessary.

Was seen for a recent illness. I was see quickly and care was excellent. NP Melissa was an excellent provider. She was prompt in seeing me and addressed all my concerns. I will definitely utilize Roseville urgent care in the future.

Had to go to urgent care for a horrible headache/couldnt breathe (asthma) cough and stuffy nose. Took almost 2 hours to get back in a room. Got swabbed for Covid and the flu (handled beautifully from the nurse) Was given a breathing treatment and then told I was good to leave not even halfway through the treatment and without rechecking my lungs, I had to ask about the results of my test. With no further information went home and received a prescription through text about 2 hrs later from the appointment. Not the best experience at all.

Great experience! The staff was knowledgeable and very professional.

Sam was my PA & was great with my treatment & super friendly! Short wait times at the clinic & office staff was pleasant. Definitely one of the better urgent care experiences I’ve had!

It was all good. Alisha was so amazing. She was fast and prompt. GO ALISHA GO!!! SHE PUT THE G IN URGENT CARE!!!! SHE HAS THAT QUALITY THAT CANT BE DEFINED. SHE REMINDS OF SOMETHING. I JUST CANT THINK OF WHAT IT IS!!!

A big shout and and thank you too Dr. Hammoud and his friendly staff! They have extended hours and always made sure I was well taken care of with my health and care. Excellent service and wonderful experience as always. No question I would recommend them to family, friends and coworkers!

Staff very friendly and was in and out with my son.

It was a quick through assessment. I was provided with the medicinal therapy that I needed to aide in my recovery process. Love this place in a medical flare up and I can’t make it to my doctor, I am able to visit this urgent care facility and obtain the necessary treatment!

The staff was very polite and very helpful and asked a lot of questions to help define my problem

I recently visited on a Sunday after being out of town for several days (and therefore was unable to see my PCP) for a persistent stomach virus that had me vomiting several days as well as painful urination which I suspected was a result of dehydration, but having UTIs in the past, wanted to make sure there was no infection/bacteria. Having an underlying chronic health condition, Ive struggled with stomach viruses in the past, and Im aware that my body temperature often does not increase despite feeling fever/chill symptoms. I specifically requested a prescription for Zofran, which seemed to strike the treating physician as suspicious, as if I was requesting narcotic pain medication or something addictive, and I felt like my concerns were not taken seriously after that. The doctor (I believe she was an NP actually) also placed the emphasis on the painful urination symptom despite my communicating that the relentless vomiting was the biggest issue. Ultimately, I felt like I was not heard or my concerns were appropriately acknowledged and that they were just trying to get me out the door. I would not treat here again, especially with so many other options nearby.

Pa Melissa made my visit very comfortable. Got me in and out quickly than other urgent care Ive been to. Rachael was also bery helpful checking us in. I recommend this urgent care

Excellent service, seen by staff in a timely manner, staff courteous and polite will recommend to family and friends

I dont think the staff should be talking about other people and gossiping at the front desk as well as talking outside the door about a patient you just spoke to and disrespect them when they are ill and mock how they expressed how terrible they were feeling.

Had a great experience at the Get Well Urgent Care of Roseville. Wait time was reasonable, desk clerks were polite, PA Kelsey was extremely knowledgeable and helpful. High recommendation.

My daughter went in for Covid PCR test and 3 days later with no results, we call and are told the sample expired at the lab before the test was run. Scam!!

Always a good place to go if you can’t get in your doctors right away! Most of the time the staff is friendly. The only negitive thing is that they tend to rush you once the dr comes in.

Entire staff very friendly and professional! Walked in minutes before closing and still felt like I received the best service possible. I had a fishing hook stuck in my finger and I was in and out in 20 minutes. Thank you ladies!!

Dr kelsey and Dr Melissa are the 2 greatest dr there are!!! Thank you for your care!!!!!

I loved the doctor that was here today he listened to the issue we discussed what my normal doctor does in regards to the situation and what I was dealing with he knew exactly how to treat my illness and how to help me try to avoid being hospitalized right before Thanksgiving and the ladies there were so nice receptionists and the nurses were very sweet it was a wonderful experience

The waiting area was clean, the staff were friendly and caring. The doctor was thorough. I would recommend this place to anyone in need of urgent care.

Best urgent care around. Staff is very nice, efficient, and accommodating.

Absurdly rude. The physicians assistant blocked the door to berated me then had the nerve to tell me I was on their file as being rude from a previous visit probably because I declined a covid 19 test. Exam room was filthy also. Drive an extra mile or 2 and skip this place. I wish I videoed my experience there. Utterly unprofessional

Very quick service. Fast and friendly. ALWAYS a pleasure to be seen by such a GREAT staff!

Expect to wait and be skipped. Doctors show up late, the nurses are very nice when they skip you though.

Everything was fantastic guys really went out of your way to take care of my wax in my ear a wonderful job

ALWAYS fast! Courteous! Rachel that works the front desk is very helpful and knowledgeable, she went the extra mile to find us an accommodating pharmacy after she informed us that our pharmacy no longer accepts our insurance. That kind of customer service is extremely rare, you have a very good woman working for you and I hope to see her again, she is an asset to your Urgent Care.

I had amazing care from Kelsey the physician assistant! She was extremely thorough and kind when she examined me. I would definitely recommend coming to this urgent care.

I went for a rapid Covid test this morning and from the minute I walked in the door until the time I left the staff was amazing. Lee and Angel at the front desk were very friendly and made me feel quite welcome. I highly recommend this Urgent Care facility. It’s bad enough when you don’t feel well having to to anything so it sure makes things a lot better when the people that have “care” in their name actually do “CARE” Thank you to everyone that cared for me today!

McLaren sent me home with a whole burn on my leg thanks to Melissa and Sam at urgent care I wouldnt never known that McLaren was not supposed to send me home this is the best urgent care. I will not go anywhere else for urgent care.

Everyone there is friendly, helpful & actually make you feel “cared” about! For that I want to say thank you. Your facility is the only urgent care I visit. Please don’t ever change the way you treat your patients! Be blessed & stay safe.

Had something in my eye and Doc fixed it up quick and painless

Fast and efficient. All the staff were great, but Nurse Practitioner Melissa is a stand out...kind, friendly and knowledgeable, all the best things you look for in a medical provider. Definitely recommend.

Doctor was great and staff I definitely would go back to this place

I recently visited this urgent care with my 6 yr old son for covid testing and I am so glad I came here. Rachel and Lee at the front desk made us feel so comfortable and at ease even though we were frazzled and scared. We were seen promptly and everyone was so professional and friendly. They even let my son help with his own nose swab and that eased his mind so much. Im just so thankful for the ladies they have working here. Despite the circumstances our visit was still a positive experience for us both.

Just went there today (Sunday morning) with my 16 year old son who tested negative for flu and Covid yesterday at Walgreens but is very sick with flu/mono/strep like symptoms. The staff there were all very professional and the doctors assistant and doctor were very kind, knowledgeable, and caring.

Second time coming here (first time was for my son).Both times the front staff was kind and efficient. Medical techs were friendly and the provider was knowledgeable and helpful.No complaints

The nurses and staff and doctors are all so nice. They make every visit a positive one for me and my girls. The wait time is very short, if we even have to wait. I just wish the decor and rooms matched the upbeat energy. That’s just the creative me speaking. Other then that always 5 star service! Good job to the team at Roseville Urgent Care♥️

Everyone was very friendly and the doctor really listened to my concerns

I really like the nurse receptionist Rachel! She’s very helpful and pleasant. Every time I visit that office her energy is always the same. She never shows no stress and still helps with a happy voice! I’m sure her days gets long and stressful. One thing she never shows it. Keep up the great work Rachel you rock.

Wonderful experience even when i felt terrible. I was a walk-in and got there at 9:02am and was taken in within minutes of arriving. Doctor was very nice, great bedside manor. The staff and nurses were very pleasant. Meisha(not sure of spelling) was wonderful. She great personality and bedside manor. She gave me 2 shots(didnt feel a thing) and breathing treatments. I recommend this place and will go again if needed.

Staff and service was great , timely , very nice , I wish I had the dr as my primary

This place used to be great! I’ve been bringing both my children here, for YEARS. Today, I had to come in for my kid, the woman at the front desk, with the bonnet on her head, is extremely rude, & shouldn’t work with the public. She refused to look up my child insurance, as I forgot her card. I’ve never dealt with a “medical professional” who was completely UNPROFESSIONAL

They are friendly and fast! I love the hours since I work day shift. They got me in and out in less than 20 minutes. The only negative is they diagnosed my daughter with strep throat and said they sent the scripts down to the pharmacy but they never received them so now I have to deal with calling them in the morning and trying to get them filled correctly and my poor child has to go another night without antibiotics but other than that everything was great. I have visited here several times and always have a good experience.

Got in and out very quickly and Stephanie was awesome and very helpful.

Samantha was my PA during my visit and she was awesome! She listened to my concerns and told me her best recommendation based on my symptoms. Highly recommend to ask for Samantha Habib!

This prompt care is clean, efficient, well priced, and friendly.

Healthcare in general has been suffering from top to bottom. Some facilities dealing with problems better than others. Having said that, this place has been pretty consistent. Ive been there 4 or 5 times in 2 months for testing and treatment for a bad, lasting cold. Considering pandemic conditions, theyve been pretty nice and only once did I spend more than 20 minutes or a 1/2 hour in this clinic. That one time there were 26 people waiting. Things did get a little confusing.

The only reason Im leaving a review is for the doctor she was kind and deserves a better office. I had the worst experience with the front desk girls. They have terrible entitled attitudes. They also sent me on my way without all of my prescriptions so I had to drive all the way back to get them. Dont even bother coming here unless you have absolutely nowhere else to go.

I m always well pleased with the doctors. The girl who took my vitals was n angel 😇 . The rest of the girls r mediocre. I do love ur practice

We always get in quickly and the people are friendly.

SO FAST! Lovely, pretty, polite desk girls. Was in & out in 20 minutes! Ive never been in/out of any appointment faster than this in my life! It was my first time here. This place works for me because I work the morning shift at my job. I had a pee test for a UTI. They were very well-mannered and polite to me. Thank you Roseville Urgent Care! I disagree with all bad reviews. The prices are very fair compared to the offices around me. They were very professional.

I am so glad I left b-mont urgent care to come here. They were so much kinder and I was in & out so quickly-with answers and proper meds.Also, the wait staff, nurses, doctor were also kind and caring. I even had a good laugh over my lack of tonsils with the doctor. I definitely will be back! :-D

Staff very friendly; in and out with 45 minutes. This is my go to place.

Staff is great here! Dr Melissa is compassionate & showed empathy when even my own PCP wouldn’t see me due to a fever. Highly recommend for when you need it.“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” - Maya Angelou

I had a deep cut and was concerned that I needed stitches. Front desk staff was nice and so was the doctor. I might of waited 5 mins in the lobby and within 10mins I met with the doctor. I spend longer waiting for the veterinarian with my dog. Good service.

PA Sam made my visit very comfortable. She had great bed side manner, was kind, and had no issues answering questions I had through out my visit.

First time here, Was a very fast visit. Doctor is super nice and helpful. Definitely will Use them again.

I always have a good experience at this urgent care. Samantha PA-C is very knowledgeable, friendly, and efficient. I will continue to come here as needed!

I was afraid to sit down as the place was FILTHY, EITHER BLOOD OR IODINE WAS IN THE SINK, THE FLOOR HASNT BEEN SWEPT AND MOPPED IN A FEW DAYS!The PA offered the excuse that they had over 100 patients come through there the last couple of days !?! That alone is a reason to scrub the place down from top to bottom!! No surfaces were wiped down while I was there...AND THE RECEPTIONIST AREA WAS A DAYCARE FOR A TODDLER!

Great place. Great staff. Fast quality care

This urgent care saved my life. I will be forever grateful for the doctors and nurses that diagnosed me with diabetes when I thought all I had was a spider bite. I apologize for not remembering names but my world was turned upside down yesterday but all nurses, doctors and everyone on the staff took what I had extremely serious. Im now on all the right medication I need to be on, all thanks to them.Again, Im forever grateful and thankful for them.

Wonderful & caring doctors. Very thorough. Highly recommend!

I have been coming here for awhile and I’m not sure if it is new staff or lack of professionalism, but my services are gone. The fact I felt like I was treated like a “nobody” just another body walking in and out the door. I couldn’t even tell staff all my symptoms before they rudely cut me off and stated we are testing for covid. Took a rapid test and the results came back magically in less than 5 minutes, than I had a PA meet with me for 2 minutes, after had a tech give me a note in the room and walk out…. Sat there not sure what was gonna happen next until I physically had to get up and walk out to ask if I was all set. Honestly I have never been so dissatisfied with a place that I am leaving a review about it. Never again.

The staff was rude, the doctor was terrible (Samantha Habib). Samantha Habib looked in my daughters ear and said she couldnt tell if it was an ear infection or wax? Highly recommend no one ever enters those doors, waste of time!

Family of 6, so weve been there a few times. Front desk lady was great, the pa was great, but the nurse and assistant were terrible. The way she did a throat swab to my daughter was horrible. Also, the place is filthy, like the longer youre there, you feel you may catch something.

Very rude receptionist with no people skills. Watching her even interact with others bothered me because she’s rude and sarcastic. Getting rude with me because you tell someone go wait in the car 20 minutes for results and 40 minutes later you get no results with screaming sick kids in the car. I kindly went in twice to ask for results and the second time she said she still didn’t have my paper and I explained I been waiting since 10:34am and she rudely said mam idk what to tell you. It’s not hard to go ask someone in the back for results or nicely say we’ll get them to you as soon as possible and apologize. Last week when I was in there my results were sent to the wrong lab. It’s currently over an hour later and still no rapid results they told me would be ready in 20 mins.

Physician assistants not knowledge. Nurses seem like they don’t wanna be there. They literally googled my symptoms right in front of me to help diagnose me. I could have done that at home. They also can’t do anything to help. Go to beaumont urgent care. It’s cleaner and more efficient. This place never cleans their lobby.

Fastest urgent care around & actually listens to concerns

Very satisfied just a young nurse in there very gentle very thorough help me change my bandages from a surgery I would recommend this facility to my friends and family

Love this place theyve always done gods work!!!!!

The owner of the clinic is just there to collect money! My place of employment (Jvis) sent me there for a 2nd opinion on my FMLA. Long story short HR spoke directly to Dr. Soni via text message/cell phone. First of all when getting a 2nd opinion the company is supposed to have you go to an independent doctor. Also Jvis has a credit card on file with this office for when our employees go there for Covid tests etc. I wasn’t even examined by Dr. Soni, he basically came in the room and said I’m denying your FMLA. He did not even examine me, I was very upset and I stared to cry. I felt extremely unheard. I have gone to this clinic before, I will never ever go back. It’s now called “GET WELL urgent care. The ladies at the front desk were amazing though, but as far as Dr Soni, who is also the owner, very shady!

Sam was amazing! Answered all my questions and made me feel comfortable. Got me in and out quickly than other urgent cares I’ve been to.

Very fast and efficient. I have to get COVID tests often for my job and I always am able to be seen quickly for the test and get the results in a timely manner.

Need help fast . Was a quick and professional experience.

Excellence is expected....But thats only because the staff at Roseville urgent care doesnt know how to do anything butEXCELLENT !!!!BEST DAM URGENT CARE IN ALL THE KNOWN UNIVERSE.

Believe the 1 star reviews over the 4 star. This place is only for absolute convenience or desperation but even then you’re better off going to Michigan’s worst rated hospitals for any treatment. While I am grateful for folks working in the medical field, of all places this is not where you should go. Besides waiting patiently for almost an hour, you might get seen for almost 2 minutes just to be told you’re not that sick, here’s some prednisone and you’re sent on your way. Got a second opinion elsewhere and was prescribed antibiotics. 3 other people I know had the same issue from this location. Do not waste your time, they lack empathy, medical training and professional courtesy.

I absolutely love this urgent care ! They are super nice , fast , and always help my kids and I out with whatever we have going on . I also absolutely love the front desk ladies as well! Keep up the good work guys we love u!

Got slammed in head by trunk lid and went in as walk in. Hit a rush so took about a hour to get in back. Went quick from there with 5 staples and tetanus shot. Very nice staff with good bedside manor.

Highly unprofessionalWent in a month ago to have a culture done to make sure I didn’t have a uti as I was experiencing symptoms. Called a week later to see if my results were in and they said they weren’t and to call back the following Monday then they tell me that there still not in and there not sure what is going on. Here it is a month later and I’m still contacting them to find out about my results or if they were even sent in and I’m still being told their not sure and I’m going to have to be put on hold. The girls at the front desk are highly unprofessional each time I come in their just laughing it up and on their phones. Will be taking my money and health elsewhere.

Girl at front desk was not friendly at all. She told me to sit and then proceeded to take people after me. She never asked me what was wrong, I could have had something really serious. She was giving people forms after me to fill out. Did not appreciate that. However the pa I saw was excellent, very caring and understanding.

So friendly & always take my concerns seriously!

Great service. Job was done perfectly. Thank you!

Been denied treatment twice now. The first time I left after telling them I felt like my throat was swelling like an allergic reaction and they had me sitting in the waiting room FULL of 20+ COVID patients packed into that tiny waiting room. I chose to wait outside so I could breathe and in the 25 minutes I was waiting was not called to be seen. I checked twice and kept being told I had people ahead of me and needed to wait longer.Today I went in and the lady at the front was sooooo rude. She was making it very clear that she was the only one working and would get to me when she gets to me. This place only cares about positive COVID tests. They do not want to see and treat actual sick patients. You will get treated like you don’t matter and that your health is not their concern.I don’t see how it’s even legal to tell someone they MUST take a COVID test at your establishment in order to be seen. If I don’t have symptoms of COVID and I’m there for a different reason I should not be told to wait in a waiting room full of COVID test patients. Not to mention the poor little boy who came in for a breathing treatment and was also denied care. His mother said she was taking him to the emergency room after being denied care here because she told them he wasn’t taking a COVID test.They’re also blasting peoples first, last name and reason your there all over the waiting room loud enough for the whole room to hear. They are breaking any and all HIPAA violations they can get away with. This place is unethical and not following any COVID safe practices. Stay clear if you care about your health.

The women are exceptional and were very thoughtful. I can see that they are very hard working. They strive for excellence and that I can tell.

This was hands down the BEST urgent care I’ve ever been to!! I was in and out of there within 20 minutes. I hadn’t even gotten to my pharmacy across the street and my prescription was already being filled!! Not to mention it was sooo much cheaper than going anywhere else. I will definitely be back in the future.